FAQ's
Here are some of the questions we get frequently. If you can’t find the answer to a question you have, please reach out to us.
Water Damage FAQ's
It largely depends on how much damage has taken place and the overall scope of the project. Insurance company payment disbursements depend on what policy you have. Generally you are only responsible for your deductible. Most restoration and insurance companies in the industry use the same billing system to keep prices honest.
First we will thoroughly inspect your property to make sure all damage is accounted for. Next, we develop and implement a remediation plan to reach our identified dry standard. Then we make repairs to the property based off of like kind and quality.
The water remediation/restoration industry recommends at least 3 days of drying or until the dry standard requirement is met. In total you can expect the remediation process to take about 3-5 days.
Common signs of water damage include:
- Dark or Wet Spots
- Cracking, Bubbling, or Flaking
- Pooling Water or Puddles
- Sounds of Running Water
- Increase in Utility Bills
- Damp, Musty, or Moldy Smell.
Yes, we offer our services to both residential and commercial properties across southeast Idaho.
Fire Damage FAQ's
Yes! Our technicians use specialized equipment such as hydroxyl and ozone machines to completely eliminate odor for good.
Depending on the severity of the fire most repairs can likely be done in 1-2 days. However, if a large fire has occurred, then rebuilding a home can be a lengthy process. In some cases, reconstruction can be completed in a couple of weeks but could take up to a couple of months depending on the amount of work that needs to be completed.
Property owners should call their insurance agent and submit their claim first. Your insurance agent will give guidance on how to secure your property, hire a reliable restoration company and much more.